Privacy Policy

Effective Date: _____

This Privacy Policy (the “Policy“) sets out how SHOPSPOT, a division of Cygal Systems WLL (“ShopSpot“, “we” or “our”) collects, uses, stores, shares, transmits, deletes or otherwise processes (collectively “processes”) any personal information and how you can exercise your applicable privacy rights. 

Since we may change this Policy, we recommend that you check the current version available from time to time. If we make changes to this Policy, we will update the “Effective Date” at the top of this page.

Customers & Vendors should be aware that this Policy does not apply to those websites, apps and online services that have their own privacy statements that differ from the provisions provided herein.

Privacy Principles

Data Collection

We will only collect information that is needed for the purpose of providing services to you and for the purposes of our websites, online applications that run on smart phones, tablets, mobile devices (“apps”), and any other online services that we offer. Our ability to process or evaluate your application or otherwise provide our products and services will be limited if we do not process your personal information.

Information you provide to us

Sometimes you may provide your personal information directly to us (or to our vendors listed on our platform); this might include:

  • information to book any product or services with the vendors; 
  • details of any correspondence or communications between us or with the vendors;
  • your name, email, address, phone number, or place and date of birth where you fill any of our online or any vendors’ form or questionnaire;
  • any other documentation provided by you (for example any of your information required to verify your identity or eligibility for an account with us or the vendor);
  • your account user credentials to set up and maintain your account with us or with vendors;
  • images and/or recordings shared by you with the vendors.

Please note that if we collect any categories of personal information that are considered particularly sensitive in some jurisdictions (such as information regarding health or biometric data), we will use this information only as permitted or required by applicable law.

Information we collect automatically

We gather personal information, such as your IP address, if you visit or use our apps to browse the products or services of our vendors listed on our platform.

To the extent permitted by applicable law, we also collect information through our apps by: (i) using the location of your mobile device for location-based services that you may request (once you have registered to receive location-based content); and (ii) accessing your device information and your phone contact details to refer friends (if you enable this function).

We also collect information through cookies and similar technologies (together referred to in this Policy as “Cookies“). Cookies are small text files which are placed on your computer (or smartphone or other device used to access the internet) whenever you visit a website. We use Cookies for a number of reasons, including to collect information about how users arrive at a website or app for analytics purposes, and to enhance the quality of your experience on our website or apps. The Cookies we place on your computer cannot be used to retrieve any other data from your hard drive, to pass viruses to your computer, or to capture your e-mail address. 

Where required by applicable law, we will obtain your consent before we place any Cookies on your device that are not strictly necessary for the functioning of our websites.

To learn more about how we use Cookies, including how to consent to, or withdraw your consent to, cookies (if permitted by applicable law), please contact us using the contact details below. 

Information we collect from other sources

If we obtain personal information from third parties, we will take reasonable steps to confirm that such personal information was collected lawfully where required to do so by applicable law.


This Policy emphasizes our commitment to protecting your personal information. 

If you have questions or comments about this Policy, please